Support

Questions, a bug, or an idea? E-mail hello@prikkie.net. We usually answer within two working days.

Where is my data?

On your phone only. Prikkie has no accounts and no server that stores your logbook.

How do I move to a new phone?

Settings > Export my data saves your logbook as a file. Your phone's own backup (Google backup or iCloud) can also carry it over.

How do I delete everything?

Settings > Delete all my data, or remove the app.

How do I cancel Premium?

• Android: Play Store > your profile picture > Payments & subscriptions > Subscriptions > Prikkie > Cancel.
• iPhone: Settings > your name > Subscriptions > Prikkie > Cancel.

In the app, Settings > Manage subscription takes you to the same place.

I already paid but Premium is locked

Open the paywall and tap Restore purchases, signed in with the same Google or Apple account you bought with.

My reminders don't arrive

Check that notifications for Prikkie are allowed in your phone's settings, and that reminders are on in Settings in the app. Some Android phones stop notifications for apps in battery-saving mode.

Contact

Gridline Design (The Ligma Company), Prof. E.M. Meijerslaan 1, 1183 AV Amstelveen, Nederland, KvK 73706442
E-mail hello@prikkie.net
Phone +31 6 28353612

SPRF DIGITAL LTD (HE 490986), a company registered in Cyprus, is preparing the iOS release of Prikkie.